In order to assist you in a timely manner our experts will need the following: Details of Device, System Diagnostics, specific connection point details and any error messages form the device you can obtain.
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Committed to performance, reliability, and efficiency
Proficium quality commitment extends to our RMA process. Our RMA process is meant to be simple and efficient. Just fill out the below Return Material Authorization (RMA) form within 30 days of receiving the product and work with our team on a replacement.
In order to assist you in a timely manner our experts will need the following: Details of Device, System Diagnostics, specific connection point details and any error messages form the device you can obtain.
Proficium, Inc.
1624 Pacific Street,
Union City, California 94587
United States
support@proficium.com
Fiber and Copper Cabling Support
+1 (510) 744-9660
Transceiver, DAC, ACC, AOC Support
+1 (949) 592-1896